Protection of personal data and individual privacy is one of our fundamental responsibilities. We are committed to transparency regarding the processing of your personal data.
The SIGURIA Insurance Company through this Privacy Notice provides you with information regarding the management of your personal data when you visit or interact with our website via your computer, smartphone, tablet, or other electronic devices, the purpose(s) of their processing, the principles of personal data protection, and the rights that you are entitled to in accordance with Law No. 06/L-082 on the Protection of Personal Data.
The SIGURIA Insurance Company ensures that it has taken all appropriate technical and organizational security measures to protect each piece of information you have provided in order to accept any service we offer through this website.
Definitions
For the purpose of this notice, the definitions used have the meaning as per Law No. 06/L-082 on the Protection of Personal Data.
Personal data - any information relating to an identified or identifiable natural person (âdata subjectâ); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person;
Processing - any operation or set of operations performed on personal data, whether or not by automated means, such as: collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
Data controller - any natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data;
Consent of the data subject - a freely given, specific, informed, and unambiguous indication of the data subject's wishes by which they, by a statement or a clear affirmative action, consent to the processing of personal data relating to them;
1.0 Who is responsible for the processing of personal data?
The responsible party for determining the purpose of processing personal data is:
SIGURIA Insurance Company.
Qamil Hoxha Street No. 51 10000 Pristina, Kosovo
Tel: +381 (0)38 600-848
E-mail: [email protected]
The Personal Data Protection Officer at SIGURIA Insurance Company:
SIGURIA Insurance Company has appointed a Personal Data Protection Officer, and you can contact them at:
E-mail: [email protected]
Post: Qamil Hoxha Street No. 51
2.0 The personal data we process through the website
SIGURIA Insurance Company's website aims to provide visitors with general information about its activities, products and services offered by the Company, announcements, various notices about insurance opportunities, and employment opportunities at SIGURIA Insurance Company.
We collect, process, and use personal data on our website in order to offer you high-quality products and services, better tailor our business processes to meet our customers' needs, and direct you to the most relevant product information and online insurance applications. Personal data processing on this website occurs when you:
Apply for insurance;
Submit a claim for damage compensation;
Apply for employment at SIGURIA Insurance Company;
Exercise your right to file a complaint;
3.0 Category of personal data processed by our website and their retention
SIGURIA Insurance Company collects and processes the following categories of personal data through this website: name, surname, personal identification number, phone number, workplace, and email address. The personal data collected on our website will be retained only as long as necessary, in compliance with legal and regulatory timelines, and for fulfilling the necessary business purposes. We also recognize the importance of privacy protection, particularly when it comes to children. Our services provided on this website are not designed for use or exploitation by children. We do not knowingly collect or process personal data from children under the age of 18.
4.0 Security of personal data
To protect personal information from unauthorized access and use, we use security measures that comply with the applicable data protection laws. The security and confidentiality of personal data is of utmost importance to us. We have implemented strict technical, administrative, and physical security measures to:
Protect your personal data from unauthorized access and misuse.
Ensure our IT systems and information storage are secure.
5.0 What rights do I have regarding the processing of my personal data?
As a user of our website, when your data is processed, you have several rights guaranteed by the applicable legislation on the protection of personal data, of which we must inform you.
- Your right of access to personal data - You have the right to request from us access to your personal data, whether or not it is being processed.
- Your right to correct personal data - You have the right to request that we correct personal information that you believe is inaccurate. You also have the right to request that we complete information that you believe is incomplete.
- Your right to erase personal data (âRight to be forgottenâ) - You have the right to request that we delete your personal data; this right applies in certain circumstances. We will erase your data if it is no longer necessary for the purpose for which it was collected or processed.
- Your right to restrict the processing of personal data - You have the right to request that we restrict the processing of your personal data under certain circumstances.
- Your right to object to the processing of personal data - You have the right to object to the processing of personal data concerning you. The processing of your personal data will not continue unless the Company demonstrates compelling legitimate grounds for processing that override your interests, rights, and freedoms for the establishment, exercise, or defense of legal claims.
- Your right to data portability - This right applies only to personal data that you have provided to us and that we process only with your consent. You have the right to request that we transfer your personal data to a third party.
- Your right to lodge a complaint with the Information and Privacy Agency - You have the right at any time to lodge a complaint with the Information and Privacy Agency if you believe the Company is not respecting your rights guaranteed under the Personal Data Protection Law. The Company will not charge you any additional fees in relation to your request for exercising your rights regarding the processing of personal data.
6.0 Links to other websites
SIGURIA Insurance Company interacts with its clients through social media platforms such as FacebookÂź, TwitterÂź, YouTubeÂź, and LinkedInÂź. This Privacy Notice applies only to our website www.SIGURIA.com, and we have no control over the data collected and processed by other websites. Any content you post on the official social media pages managed by SIGURIA Insurance Company, such as photos, information, opinions, or any personal information you provide to other participants on these social networks, is subject to the terms of use and privacy notices of those respective platforms. We recommend that you read their privacy notices regarding personal data processing.
7.0 Who can I contact regarding information about personal data processing by SIGURIA Insurance Company?
If you believe the information included in this Privacy Notice regarding the processing of personal data through the website is insufficient or you wish to submit a request to exercise your rights regarding personal data protection, please send your request in writing by contacting us via our email address [email protected] or by post at SIGURIA Insurance Company, Qamil Hoxha Street No. 51 10000, Pristina, Kosovo. If we cannot identify you when you submit your request, we may ask you to provide a copy of your identification document to verify your identity.
Updates to this notice
This privacy notice may be updated from time to time to comply with personal data protection legislation. If we make changes to this Privacy Notice, we will update the last review date and notify you through this website.
